Frequently Ask Questions

ShipMyCards acts as your hands and feet in the hobby by giving you a secure U.S. address and a personal online inventory for your cards—so you can buy in the U.S., consolidate packages, store safely, and ship when you’re ready.

Here’s how it works

1) Buy cards anywhere in the U.S.

When you purchase cards from eBay, Whatnot, card shops, breakers, or retailers, ship them to your ShipMyCards U.S. address instead of directly to your home.

2) We receive and upload your cards

When your package arrives, we carefully receive it and upload photos of each card to your online inventory—usually within 1 business day of arrival at our Arizona facility.

3) You decide what happens next

From your account, you can:

  • Combine multiple purchases into one shipment to save on postage
  • Send cards for grading
  • Store cards securely in our vault until you’re ready to ship
  • Sell or trade cards directly from your inventory
4) Ship and save

We pass our shipping discounts on to collectors, so you keep more money in your pocket to spend on cards and other memorabilia.

Optional insurance:  We partner with a third-party insurance provider, allowing you to insure shipments (up to $5,000) while still declaring a lower customs value—helping you manage risk without unnecessary fees.

ShipMyCards is more than a shipping address—we are a collector-focused service that helps you buy in the U.S., manage your inventory online, and decide exactly what happens next: store, consolidate, ship, grade, sell, or request additional services.

Many online sellers will not ship outside the United States—ShipMyCards is the solution. If you live outside the U.S., you can use ShipMyCards as your U.S. shipping address when shopping online.

What makes ShipMyCards different
  • Collector-built, family-owned service: Collector-owned, family business with real support and direct communication—personal service designed around how collectors actually buy, store, and ship
  • ShipMyCards is a registered and insured business, built by collectors for collectors.
  • Two U.S. address options, including an Oregon address for eligible tax-free eBay purchases
  • Online inventory with photos so you can manage your cards and collectibles from anywhere
  • Everyday processing of incoming items for consistent intake and uploads
  • Discounted shipping rates are passed on to collectors
  • Optional insurance up to $5,000 through a third-party provider
  • Collector services beyond shipping, including:

ShipMyCards is designed to help U.S. collectors save money on purchases, keep their collection organized, and move quickly when it’s time to ship, grade, sell, or trade.

Key benefits for U.S. collectors
  • Big savings with our Oregon address (tax advantage)
    Use the ShipMyCards Oregon address for eligible eBay purchases to help eliminate sales tax, which can add up fast—especially on higher-value cards and sealed product.
  • A true vault service with faster turnaround
    Your items are not just stored—they are accessible. ShipMyCards is a vault-style service with quicker turnaround times when you are ready to take action, whether that’s shipping, grading, or selling. Many vault services are slower to process requests—ours is built for hobby speed.
  • Online inventory + photos (know exactly what you have)
    Keep everything organized in one place with a photo-based online inventory, so you can track purchases, plan submissions, and manage your collection without digging through boxes.
  • Consolidation + discounted shipping rates
    Combine purchases from multiple sellers and take advantage of discounted shipping rates when you’re ready to send items out.
  • Premium collector services when you need extra support
    Request White Glove handling for special items, use Middleman service for deals, or submit cards for grading—all while your items stay safely in your inventory.
  • Real support from a collector-owned, family-run team
    Collector-owned, family business with direct communication and personal service—built around how collectors actually buy, store, and ship.

ShipMyCards makes it easier to buy from U.S. sellers, manage your collection remotely, and control when (and how) you ship everything home.

Key benefits for international collectors
  • Your U.S. shipping address
    Many U.S. sellers will not ship internationally—ShipMyCards gives you a reliable U.S. address so you can still buy the items you want.
  • Oregon address savings (tax advantage)
    Use the ShipMyCards Oregon address for eligible eBay purchases to help reduce or eliminate sales tax, which can make a big difference on higher-value cards and sealed product.
  • Consolidation to reduce international postage
    Combine multiple U.S. purchases into fewer shipments to help lower overall international shipping costs compared to mailing packages one by one from different sellers.
  • Online inventory + photos (manage remotely)
    Your items are uploaded into a photo-based online inventory, so you can review what arrived, plan shipments, and make decisions from anywhere in the world.
  • Shipping options with tracking + optional insurance
    Choose shipping options with tracking and add optional insurance up to $5,000 through a third-party provider.
  • Extra support when it matters most
    Use White Glove for special handling and Middleman service for important deals or transactions that need trusted third-party support.

ShipMyCards uses a simple pay-for-what-you-send model: no memberships and no monthly fees. You are charged when packages arrive (incoming processing) and when you choose to ship or take action (shipping, grading submissions, etc.).

What your total cost depends on:
  • Which address you use: Arizona or Oregon
  • What you send: cards, slabs, boxes, sealed wax, comics, misc items
  • What you do next: store, consolidate, grade, sell, or ship

Here is a simple breakdown of the fees we charge for incoming packages:

Arizona Price List

$2 Package Processing fee + the following fees:

  • Cards
    • $1 per individual card (5 or less cards always done as Individuals)
    • $5 Card Lot –Up to a Graded Card Box (20 slabs or 100 Top loaders, $5 per extra Box)
    • $5 Oversized Card (Oversized Slabs, etc.)
  • Boxes of Cards
    • $5 Pack of cards
    • $5 Per each Regular Sized Box of Cards ($20 for up to 12 Boxes)
    • $20 Sealed Case
    • $5 Pokémon ETB or Small Collection Box.
    • $10 Per large Pokémon Collection Box or Ultra-Premium Collection
  • Comics/ Magazines
    • $5 Comic Book Raw (Top Loader provided if needed)
    • $10 Comic Book Lot (Raw Comics 2-10 Comics)
    • $5 Per Graded Comic Book
    • $5 Per Magazine (top Loader provided if needed)
  • Misc items
    • $5 Jersey each (bagged or boxed)
    • $5 Shirts or Shorts (small misc. Clothing)
    • $10 Jacket / Pants
    • $20 Pair of Shoes
    • $20 Basketball/Football/Helmet/Skateboard
    • $3 Hot Wheel car
    • $8 Hot Wheel Lot (up to 5 cars, $1 per after)
    • $5 Any Misc Small Item (up to 4”x4” in. – Watch, Funko Pop, Figurine, Coins)
    • $8 Vinyl Record (each)

No Maximum fees for Oversized Items or Large Lots. Please verify fees before sending Large Items or Large lots.

Oregon Price List

$5 Package Processing fee + the following fees:

  • Cards
    • $2 per individual card (5 or less cards always done as Individuals)
    • $10 Card Lot –Up to a Graded Card Box (20 slabs or 100 Top loaders, $10 per Box)
    • $10 Oversized Card (Oversized Slabs, etc.)
  • Boxes of Cards
    • $5 Pack of cards
    • $10 Per each Regular Sized Box of Cards ($20 for up to 4 Boxes)
    • $45 Sealed Case
    • $10 Per Pokémon ETB or Small Collection Box.
    • $15 Per large Pokémon Collection Box or Ultra-Premium Collection
  • Comics/ Magazines
    • $10 Comic Book Raw (Top Loader provided if needed)
    • $15 Comic Book Lot (Raw Comics 2-10 Comics)
    • $15 Per Graded Comic Book
    • $10 Per Magazine (top Loader provided if needed)
  • Misc items
    • $10 Jersey each (bagged or boxed)
    • $10 Shirts or Shorts (small misc. Clothing)
    • $20 Jacket / Pants
    • $30 Pair of Shoes
    • $45 Basketball/Football/Helmet/Skateboard
    • $5 Hot Wheels
    • $15 Hot Wheel Lot (up to 5 cars, $3 per after)
    • $15 Any Misc Small Item (up to 4”x4” in. – watch, Funko Pop, figurine, coins)
    • $15 Vinyl Record (each)
  • No Oversized Items or Large Lots allowed without Prior Approval. Please verify fees before sending Large Items or Large lots as many times the additional Shipment Cost does not offset the tax savings.

Any freebie / dummy cards will be given away if not worth the processing charge.

Since you do not buy the cards from us, we do not know what you paid for the cards. It is required that you place the outgoing customs value on the package through the shipment request if it is required for your country.

Storage Fees

We offer storage for up to 180 days with the initial costs. Thereafter, we offer additional storage for a cost of 10% each additional 90 days.

Example:
Item #9999 was added to the inventory on 06/01/2025 with the initial cost of $1. If item is not shipped before or on 11/28/2025 (pass 180 days), additional storage fee of $0.10 (10% of initial cost) will be directly debited from the store credit for each additional 90 days.

LARGE ITEM EXPECTATIONS(90-DAY POLICY)

Large items must be shipped home within 90 days.

Large Items remaining in storage after 90 days will be recharged the original incoming processing fee due to limited warehouse space. Large items cannot be held long-term. The original incoming processing fee will be recharged each additional 90 days. 

Yes. While ShipMyCards specializes in trading cards, we also accept many collector-related items and memorabilia.

Common non-card items we accept
  • Comic books (raw and graded)
  • Sealed packs, boxes, and cases of cards
  • Pokémon ETBs and collection boxes
  • Sports memorabilia (jerseys, balls, helmets, etc.)
  • Other small collectible items

If an item is collector-related, it’s usually fine. If you’re unsure, please check with an admin before shipping to avoid delays.

Items we do NOT accept

For safety, legal, and security reasons, we cannot accept:

  • Glass, liquids, oils, or gases
  • Flammable items
  • Drugs, medicine, or supplements
  • Makeup or perfume
  • Items containing lithium batteries
  • GPS trackers (including Apple AirTags)
  • Pornographic cards or magazines (including Playboy)

Restricted items may be discarded without return.

Important note on GPS trackers (Apple AirTags, etc.)

To protect collector security, we keep our warehouse location private. If a GPS tracker is found in a shipment:

  • It will be taken to our sister location, Westgate Cards and Collectibles
  • The battery will be removed
  • The tracker will be disposed of

This policy helps protect both collectors and our facility.

Large items and storage expectations (90-day policy)

Because warehouse space is limited, large items must be shipped home within 90 days of arrival.

If a large item stays in storage longer than 90 days, the original incoming processing fee will be charged again. This helps cover additional handling/storage and keeps intake times fast for all collectors.

No. Due to the confidentiality and security protocols of our vault, we do not allow GPS trackers such as Apple AirTags or similar devices. If a tracking device arrives with your shipment, it will be taken to our sister location, Westgate Cards, the battery will be removed and air tag disposed of. 

Arizona Address (default for most items)

Use this address for all non-eBay purchases (Facebook, Instagram, Blowout, breakers, etc.).

ShipMyCards  C/O Your Username
591 E Plaza Cir, Unit 2294
Litchfield Park, AZ 85340

Oregon Address (tax-free eBay purchases $45+)

Use this address for card purchases of $45 or more on eBay to eliminate sales tax.

ShipMyCards  C/O Your Username
491 3rd St, Unit 339
Lafayette, OR 97127

 Phone number (use for both addresses): 623-889-4589

Reminder: Always request tracking and make sure your username and unit number are included on the label.

The main benefit of using the ShipMyCards Oregon address is sales tax savings. Oregon has no sales tax, while Arizona’s sales tax is 8.8%. For many eBay purchases, the tax savings can offset the $4 forwarding fee (break-even is roughly a $45 card purchase).

When should I use the Oregon address?

Use the Oregon address for eBay card purchases around $45+ (single cards or lots). This is most helpful on platforms that are required to collect state sales tax, such as eBay.

When should I use the Arizona address instead?

Use the Arizona address for:

  • All non-eBay purchases (Facebook, Instagram, box breaks, Blowout, retailers, etc.)
  • Lower-priced eBay items (generally under $45)
How Oregon forwarding works

All items sent to Oregon are forwarded to our Arizona facility via FedEx 2Day.

Quick examples of sales tax savings (8.8%)

Here’s what the sales tax would be on an Arizona-taxed purchase (and what you may avoid by using Oregon for eligible eBay purchases):

  • $100 card: $8.80 sales tax
  • $500 card: $44.00 sales tax
  • $1,000 card: $88.00 sales tax

(Reminder: Oregon forwarding includes a $4 forwarding fee, so the net savings depends on the purchase amount and the item/package details.)

Tip: Save both addresses in eBay

If you buy both low-end and high-end cards on eBay, save both ShipMyCards addresses in eBay so you can pick the best option at checkout.

Note on larger/heavier packages

Larger or heavier items may have higher forwarding costs. For expensive items, the tax savings may still be worth it—please email info@shipmycards.com before sending larger items to Oregon so we can help estimate potential savings.

You can purchase ShipMyCards Store Credit using PayPal (Goods & Services or Friends & Family) or a bank transfer (Wise/Revolut). Choose the option that works best for your location and transfer amount.

Option 1: PayPal (Goods & Services)
  • Use the ShipMyCards website checkout for all PayPal Goods & Services payments.
  • Please do not send Goods & Services as a direct PayPal payment.

Why: It keeps payments matched correctly and processed automatically.

Option 2: PayPal (Friends & Family)
  • You may send PayPal Friends & Family directly to: shipmycards@gmail.com
  • These are updated manually (we pull reports multiple times per day and apply credit)

Tip: PayPal often still applies fees, but Friends & Family is usually best for international collectors when the payment is over $100.

Option 3: Bank Transfer (Wise / Revolut)

We also accept bank transfers—many collectors use Wise or Revolut because they often provide better exchange rates than PayPal.

ShipMyCards partners with USPS and FedEx through contracted, discounted shipping rates. These negotiated rates allow us to offer reliable service and significant shipping savings, which we pass directly on to our collectors.

Domestic (U.S.) shipping

Both USPS and FedEx are excellent options for domestic (U.S.) shipments, and the best choice often depends on the receiver’s address, value of package, and package size.

  • USPS First Class is typically the cheapest option for packages under 1 lb
  • USPS Priority and FedEx Padded Packs are commonly in the $10–$15 range (postage is based on weight and dimensions).
International shipping

International options include FedEx, ePost, and ePacket. Availability depends on destination country, package size, and declared value. All shipments include tracking and our contracted rates help reduce postage.

FedEx Benefits

FedEx is our most-used international option because it’s usually the best all-around choice for price, speed, and tracking—and we have strong support if anything comes up.

Why collectors choose FedEx

  • Often less expensive than ePost on many shipments
  • Typically faster with more detailed tracking than other options
  • We have a dedicated FedEx support team to help resolve issues quickly if a shipment needs attention
  • FedEx rates are based on dimensional weight (until actual weight exceeds dimensional weight) To calculate the dimensional weight of your box use formula (L × W × H) / 167
  • We use custom-sized boxes to help keep dimensional weight (and cost) efficient
ePost benefits and restrictions
  • Postage amount is charged per pound.
  • Weight limit of 20 lbs (if over 20 lbs will be split into 2 separate shipments)
  • Max package size: 45″ diagonal
  • Max insurance: $2,000 (purchased separately)

ePost EMS (by request): Not in the dropdown menu—request it in shipment comments. Typically 5–10 day service level and can be insured up to $5,000.

ePacket benefits and restrictions
  • Lowest cost for small packages to 32 contracted countries 
  • Postage amount is charged per ounce
  • Max weight: 4 lbs (64 oz)
  • Max customs value: $400
  • Max insurance: $500
  • Max dimensions: Length 24″ and L+W+H 36″
  • Tracking: https://epgtrack.com

ePacket countries include: Australia, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Poland, Portugal, Singapore, South Korea, Sweden, Switzerland, Thailand, United Kingdom.

Simple Shipping (we choose for you)

Best for collectors who want the easiest and fastest option.

  • ShipMyCards selects the best carrier and service for your shipment
  • Optimized for value, speed, and safety
  • You only choose:
    • Standard or Rush processing
    • Signature requirement
    • Optional insurance
    • Customs value (if required)

How to Make a Shipment Request in less than 1 Minute

Personalized Shipping (you choose)

Best for collectors who want full control.

  • Choose your carrier and service:
    • FedEx – fastest and most reliable international option
    • ePost (USPS) – USPS International Priority option
    • ePacket (USPS) – cheapest postage for small, low-value shipments to select countries
  • Add notes or special handling requests
  • Option to see postage estimates
  • Enter customs values per item (if required)

Ideal for domestic and international shipments, high-value cards, or special requests

How to Create a Personalized Shipment

Please watch our videos on our ShipMyCards YouTube page for a quick step-by-step tutorial.

How to Make a Shipment Request in Less than 1 Minute

How to Create a Personalized Shipment

Yes. ShipMyCards now allows you to add or remove items from a pending shipment request—as long as our team has not already pulled your items for packing.

When can I edit a shipment?

You can make changes while the shipment status shows “Requested.” This means our team has not started pulling and preparing your shipment yet.

Watch the video on our ShipMyCards YouTube page for a quick step-by-step tutorial.

 

Yes. Our shipment request now allows you to view postage quotes based on the estimated size and weight of your package.

Below are sample estimates for 2 lb and 4 lb packages using the most cost-effective options, since many shipments fall in this range.

2-pound package (about 10 slabs or 50 toploaders)
  • FedEx: usually $40–$55
  • ePacket*: $22–$31
  • ePost Priority: around $55
  • ePost EMS: around $60
4-pound package (about 20 slabs or 100 toploaders)
  • FedEx: usually $50–$67
  • ePacket*: $40–$51
  • ePost Priority: $75
  • ePost EMS: $77
Important notes
  • Every shipment is different. Postage is based on dimensional weight.
  • ePacket* is only available to approved contracted countries. Please see the Shipping Options FAQ for eligibility and restrictions.

 

Only if the shipment has not been started yet. Once a shipment has been pulled and verified, it cannot be combined with another request.

If your shipment still shows “Requested”, you can add or remove items before our team begins pulling it.

Cancelled shipments (restocking fee): A $25 restocking fee applies to cancelled shipments to help compensate for the time and materials used to double verify and package your shipment.

The customs value declared on your outgoing package is the customs value you enter in your ShipMyCards shipment request. Since you do not buy the cards from us, we do not know what you paid for your cards. For all international shipments, a declared customs value is required.

ShipMyCards uses a third-party insurance provider, so you have the option to insure your shipment (up to $5,000) while still declaring a lower customs value.

Disclaimer: The collector is responsible for all customs clearance, taxes, duties, and any charges related to the outgoing shipment, including but not limited to insurance, signature requirements, address changes, return postage, and any other carrier fees charged by the selected carrier.

Yes, we do offer a group shipment option. Follow these steps to make sure that all collectors are shipped in the same package and make a quick easy process for everybody:

  1. All Collectors make shipment request within the same day.
  2. All collectors type in the SAME name and address of where the shipment is going.
  3. All Collectors select “Group Shipment – place ALL collectors in comments” in the drop down shipping Option.
  4. All collector place everyone’s names in the Group in the Comment Box

All Group Shipments will be sent out FedEx for the Carrier Max Insurance for the combined shipment is 5K insurance.

The Group Shipment will not be held back if a single collector doesn’t make their shipment request prior to all shipments being pulled per workflow.

Optional insurance covers loss, theft, or damage that occurs during the final shipment from ShipMyCards to your requested delivery address.

Signature requirement: All packages insured over $500 require a signature

What items can be insured?
  • We only insure trading cards through our service.
  • For non-card items, please ask about insurance before shipping.

Not insurable through our service: art prints, posters, framed items, and other large items.

Insurance claims note: For insurance claims, damaged items and original packaging may be required and may need to be returned at your expense.

ShipMyCards offers an optional GPS tracking add-on where we place an Apple AirTag inside your outgoing shipment so you can monitor its location while it’s in transit.

How it works
  • Cost: $30
  • Insurance requirement: GPS tracking requires insurance (minimum $500)
Tracking setup (Apple ID option)
  • If you enter your Apple ID when creating the shipment request, we’ll add it when your shipment ships so you can follow the tracking during transit.
After delivery (AirTag transfer)
  • After your package arrives, you can submit a helpdesk request and we will remove the AirTag from the ShipMyCards Apple account so you can link it to your own Apple device for future use.
  • If we don’t receive a helpdesk request, we will remove it from our account 2 weeks after delivery.

This option is compliant with USPS and FedEx regulations.

Normal processing covers the standard steps ShipMyCards takes to receive, document, and store your items when they arrive.

What we do during normal processing
  • Daily mail pickup from the post office
  • Carefully open and document packages (we photograph the package contents)
  • Quick visual check for any obvious shipping-related damage
  • Upload photos to your online inventory at ShipMyCards.com so you can manage your items remotely
  • Secure storage in a safe, insured environment
  • Your items are then ready for you to ship, store, sell/trade, submit for grading, or send to consignment when you choose
Optional upgraded services (additional charges may apply)

You can request additional services through your account, such as:

Storage included + storage fees
  • Cards: The first 180 days of storage are included. After 180 days, you will be charged 10% of the incoming item fee every 90 days.
  • Large/oversized items: Must be shipped home within 90 days. If a large/oversized item remains in storage beyond 90 days, the original incoming processing fee will be charged again.

Most items are uploaded to your ShipMyCards online inventory within 1 business day of arriving at our Arizona mailing address.

Check current intake status

You can view real-time progress by clicking the Workflow button in the left sidebar. This shows where our team is in both incoming and outgoing processing.

A few important timing notes
  • Arizona deliveries: Usually processed and uploaded within 1 business day after delivery.
  • eBay delivery timestamps: eBay may show delivery based on your local time vs Arizona time, which can make it look like delivery happened earlier than it did—often adding 8–12 hours of confusion.
  • Oregon deliveries: Items delivered to Oregon are forwarded daily and typically take 3–5 business days to arrive in Arizona before they can be processed and uploaded.

Yes. You can submit cards for PSA grading through ShipMyCards using the website. We handle bulk group submissions and send orders to PSA weekly.

How to request PSA grading (website steps)
  1. Log in to your ShipMyCards account
  2. Go to your Inventory
  3. Click Action button; from dropdown menu select “Details”
  4. Select “+Disposition” link (found top right corner), select “Submit to PSA grading” from Disposition dropdown menu
  5. Fill out required information and click “Update”

PSA current Pricing and options are updated in the Disposition menu at all times. 

All Cards above $4,999 require a Walkthrough Service and would need prior approval.

Store Credit Required: You will not be able to submit actions like grading, shipping, or selling if you do not have enough Store Credit available in your account.

*By submitting cards for PSA grading through ShipMyCards, you grant ShipMyCards permission to photograph and/or video your cards for marketing and promotional use. Customer names, account details, and personal information will not be disclosed.  

If you have concerns about your cards being used in marketing content, please contact our support team.

ShipMyCards offers multiple ways to sell your cards, from low-fee peer-to-peer sales to show and auction consignment. Options may vary based on card value, grading status, and current partner availability.

1) ShipMyCards Marketplace –Sell directly to other collectors inside the ShipMyCards ecosystem.

  • Fee: 1%
  • Minimum value: None

2) Card Show Consignment –We take your cards to local/advertised card shows and handle the selling for you.

  • You set the asking price, we do the rest
  • Fee: 10% (only if your card sells)
  • Payout: by Monday after the show

3) PWCC Consignment (eBay Auctions) – Consign graded cards through PWCC auctions at their terms/rates, plus ShipMyCards support.

  • Fee: PWCC rates + 1% to ShipMyCards
  • Requirements: Graded cards only, $50 minimum
  • Payout: credited to Store Credit after PWCC pays (typically 6–10 weeks)
  • ShipMyCards handles the paperwork, accounting, and payout

4) COMC Auctions (eBay) – Consign items through COMC auctions.

  • Fee: 15% flat
  • Requirements: $100 minimum item
  • Raw or graded: accepted
  • Payout: credited to Store Credit when payment is received (typically 3–4 weeks)

5) ShipMyCards Purchase Program (currently suspended) – When active, this program allows you to sell directly to ShipMyCards for fast payment.

  • Purchase offers typically 70%–80% of conservative auction value (top tier players/rookies)
  • Payment: Store Credit or PayPal
  • Value range: $50–$5,000
  • Raw or graded: accepted

You may request for a scan or video review on the website in the Disposition field in the Item Detail Screen. After completing the scan or video review we will provide a OneDrive Link where you can view the highest quality and download the scan/video if you want to save it for future use.

If you need to sell or grade a single card from a lot, ShipMyCards makes it easy to separate that lot into individual items.

How to separate a lot into individual items
  1. Go to your Inventory

  2. Click Action button; from dropdown menu select “Details”

  3. Select “+Disposition” link (found top right corner), select “Separate Lot into individual items” from Disposition dropdown menu

Separating a lot will convert the pricing from the lot fee to the individual item fee. This option works best when you need to sell or grade specific cards from a lot.

During intake processing, ShipMyCards performs a quick visual check to confirm there’s no obvious damage from shipping. For a closer, more detailed look, the collector is responsible for reviewing the item photos and condition.

What collectors should know about card condition
  • It’s important to review clear photos and the seller’s description before purchasing.
  • If you are only looking for Gem Mint cards, we recommend buying already graded cards, since ShipMyCards does not determine the condition of every item processed.
Can I request a closer look?

Yes. If you need extra help, you can request:

  • A better photo or scan (available under the Disposition options)
  • A check for specific damage (corners, edges, surface, creases, etc.)
  • A video review (available under the Disposition options)

Yes. Store Credit is used to pay for incoming processing fees and shipping charges on all items in your ShipMyCards account.

What if my balance goes negative?

Yes—accounts may go negative from time to time, and we understand that can happen. If you are actively sending items in, please add Store Credit regularly, be responsible with your balance, and keep your account in the positive.

Overdraft fee (weekly)

If your account has been negative for more than 14 days, we charge a weekly overdraft fee of 1% of the negative balance until the balance is brought back positive.

Account lockout

Accounts will be locked if the balance is more than $20 negative (below -$20).

Yes. You can cash out your ShipMyCards Store Credit using the Cash Out Store Credit link in the left menu bar. Cash outs are sent as PayPal Friends & Family payments.

Cash out fees
  • Over $100: $5 + 1%

  • Under $100: 6% (minimum fee $0.99)

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